To change or cancel your visit from the surveyor, please call your regional office. You can locate the number for your regional office easily. It can be found in any paperwork or email correspondence you have from the team. If you’re not sure or can’t find the number, please call 0800 988 9398 and choose your region when prompted. You can also chat with us on Webchat to arrange this for you. Our lines are open Monday to Friday, 9am to 5pm.
