I am selling my home and the buyer’s solicitor has asked for proof of a FENSA certificate. Can I get this from you?
To get a duplicate, contact FENSA at 0207 645 3700 or visit their website and search for your address.
Do I need a FENSA certificate to sell my property?
Yes, the buyer’s solicitor will request this. To get a duplicate, call FENSA at 0207 645 3700 or use their website to search for your address and make the request.
I have lost my FENSA certificate. How do I get another one?
To get a duplicate, contact FENSA at 0207 645 3700 or visit their website to search for your address.
How long will it take for my FENSA certificate to reach me?
You will need to contact FENSA on 0207 645 3700 and ask for an update on your certificate. They will be able to find your installation with your full address details.
Can you provide me with a FENSA certificate for my conservatory?
FENSA certifications only include windows and doors. So you do not need a FENSA certificate for your conservatory.
Can you email me a copy of my FENSA certificate?
FENSA are an independent organisation that compile and distribute their own certificates. To get a duplicate, call FENSA at 0207 645 3700 or check their website and search for your address.
The details on my new FENSA certificate are not correct. Can you please amend them?
Yes. To make changes, contact Customer Services at 0800 988 6123 or [email protected].
FENSA have advised me that my Anglian installation was not registered with them. Can you help me resolve this?
Yes. To get help, contact Customer Services at 0800 988 6123 or email [email protected].