Product Troubleshooting

This means there is a problem with the sealed unit, and moisture is getting in. Even a small hole can...

Condensation in your home occurs through normal activities, like washing, cooking and bathing. There’s many ways to control the water...

Glass panels in exterior doors let light into your home. But it’s disappointing when they start to mist or show...

If your door is leaking, first inspect it to find the source of the leak. Look at the bottom edge...

This may be a few things, from stiff or broken hinges, to the hinges dropping or a structural issue. First...

To request a repair visit or replacement parts, please fill out this form. You can use this service if your...

If you have flies or other insects in your conservatory, check for a source like leftover food or a nest....

If you see that the panels in your conservatory’s roof have slipped, you should fix them as soon as possible....

During the wet winter months, algae and moss build up on conservatory roofs. Algae and moss can be a problem...

If your conservatory has a bad smell, there could be many reasons for it. First, thoroughly check to find where...